Privacy Policy

Effective Date: Terms and Conditions

WebShepherd, LLC (“Company,” “we,” “our,” or “us”) operates WS Leads Pro (app.webshepherd.co) and related services (the “Services”). We respect your privacy and are committed to protecting it.

1. Information We Collect

Account Information: Name, email, phone, billing details, company name.

CRM Data: Leads, contacts, messages, campaign content you upload into the platform.

Communications Data: SMS/email message content, delivery/read receipts, opt-in/opt-out records.

Technical Data: IP address, browser type, device identifiers, cookies, and usage analytics.

Payment Data: Collected and processed securely by third-party payment processors.

2. How We Use Your Information

To operate, maintain, and improve WS Leads Pro.

To process transactions and manage subscriptions.

To deliver SMS/email communications (with your consent).

To comply with legal and regulatory obligations (TCPA, CAN-SPAM, GDPR/CCPA where applicable).

To detect, prevent, and respond to fraud, abuse, or misuse.

3. SMS, Email, and A2P Messaging Compliance

By using WS Leads Pro’s messaging features, you agree to comply with TCPA, CAN-SPAM, and CTIA rules.

You must obtain express consent from your contacts before sending SMS/email campaigns.

All SMS campaigns must include:

Identification of sender (your business name).

Clear opt-out instructions (e.g., “Reply STOP to unsubscribe”).

Disclosure that “Msg & Data Rates May Apply.”

You agree to honor all opt-outs immediately.

4. Sharing of Information

We may share your information with:

Vetted Service Providers (hosting, payment, SMS/email gateways).

Legal Authorities if required by law.

Business Successors in case of merger or sale.

We do not sell your personal data.

5. Data Retention

We retain your data as long as necessary for legitimate business or legal purposes. You may request deletion by contacting us.

6. Security

We use administrative, technical, and physical safeguards to protect your data. No system is 100% secure, but we take commercially reasonable measures.

7. International Users

If you access our Services from outside the U.S., you consent to data transfer to and processing in the U.S.

8. Children’s Privacy

Our Services are not directed to children under 13.

9. Your Rights

Request access, correction, or deletion of your personal data.

Opt out of promotional emails/SMS.

For California residents: exercise rights under the CCPA.

For EU/UK residents: exercise rights under GDPR.

10. Updates

We may update this Privacy Policy. Continued use of the Services means acceptance.

11. Contact Us

WebShepherd, LLC
Franklin, TN
Email: [email protected]
Phone: 615-488-8328